SHIPPING POLICY

SHIPPING POLICY

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We offer flexible delivery options to suit your shopping needs! You can choose Ship to Home or In-Store Pickup during checkout.

Ship to Home:

  • Shipping Cost: A flat rate of $7.95 is applied for all ground shipping within the United States.
  • Free Shipping: Orders over $100 qualify for free shipping when you use the code FREESHIP at checkout.
  • Delivery Method: All orders are shipped via priority shipping to ensure you receive your items as quickly as possible.
  • Processing Time: Orders placed Monday through Friday before 2 PM will be processed and shipped by the next business day.

In-Store Pickup:

  • You can choose to pick up your order from our Clarksville location.
  • Orders placed Monday through Friday before 4 PM will be ready for in-store pickup by the next business day.
  • Once your order is ready, you will receive an email notification. Simply show your confirmation or ready-for-pickup email to any stylist when you arrive.

Whether you prefer to have your order shipped to your home or pick it up in-store, we strive to have your order ready by the next business day.

 

Additional Shipping Information:

  • Standard shipping within the continental United States will be a flat rate of $7.95.
  • We do offer free shipping on orders that are over $100 within the continental United States.
  • Standard shipping orders placed before 2PM CST M-F will usually take 1-2 business days to be processed and packaged before they are shipped out of our warehouse. Regular business hours consist of Monday-Saturday 10AM-6PM CST and Sunday 12PM-5 PM. 
  • We typically get all orders out within a 1-2 business day window, and try our hardest to do so, however, sometimes we do get behind!

Apricot Lane Boutique is NOT Responsible for the Following:

  • Delays with UPS, FedEx or USPS delays.
  • Products that are lost or damaged in the mail. FedEx, USPS or UPS will be responsible once we ship the package.
  • Once the package is marked delivered by USPS, FedEx or USPS you will need to contact whichever carrier was responsible for your package to obtain any information. Once the package has left our facility we are no longer held responsible.
  • We are NOT responsible if your package is not delivered in the guaranteed shipping times as it may take 1-2 business days to process the order and we cannot be held liable for USPS guarantees. We will not cover or refund any additional shipping charges from USPS if failed to meet their guarantee shipping times.

Incorrect Address:

  • We do our best to meet our processing/ shipping times so there is very small window of time where you are able to cancel/ edit your orders.
  • It is the responsibility of the buyer to make sure all information is correct before submitting your order.
  • We are not responsible if a package is shipped back to us due to the incorrect or undeliverable address.
  • If you need to cancel or edit your order please email us at clarksville@apricotlaneusa.com as soon as you place your order. We will do our best to make the changes in time but there is no guarantee that we will be able to do so.

APO’s and PO Boxes:

  • We use USPS to ship to P.O. Boxes and any military addresses! (Thank you for your service!) We are unable to offer expedited shipments, so please keep that in mind when selecting your shipping method!